Some of the most luxurious hotels in the world have their own services and amenities to boast. From underwater pools to over-the-top suites, new things are constantly being pushed to better the guest experience every luxury hotel provides.
However, no matter how these luxury hotels innovate, there are basic things they should meet to make guests feel welcomed and comfortable. These are as follows:
- Clean Spaces
Whether it’s an elegant hotel or an ordinary inn, it is important that they observe the standards of cleanliness, providing clean public spaces, amenities, bathrooms, and bedrooms. And although it is a great initiative, recycling should not be used as an excuse for lack of hygiene.
- Safety Measures and Security
Hotels serve as a home away from home, which means it has to offer the feeling of safety and security at all times. Thankfully, most hoteliers nowadays work hard to provide personalized security and safety measures for all sorts of guests – women, men, children, seniors, politicians, and celebrities. Then again, here’s something to consider. Although technology plays an important role in safety, many guests prefer interacting with real humans when it comes to security.
- Internet Accessibility
Every hotel guest will demand for a certain level of Internet accessibility, but for business hotels, a reliable Internet connectivity is required. Basically, free WiFi is like a breath of fresh air.
- Reliable Plumbing
It’s not just about having a good shower or hot water; it should be about everything concerning the bathroom. Hot water is not useful if it only drips. Clogged sinks would be very inconvenient for guests who can’t even use it for brushing. Hence, every hotel should expect that a guest would expect clean water and flowing sinks.
- Cozy Beds
A cozy bed should be a basic necessity. Since it is a place for resting, it has to be clean, well-maintained, comfortable, and of good quality. It has to be positioned somewhere that allows air to properly circulate.
- Proper Lighting
Lighting is a pretty huge issue in many hotels. That is because not all of them offer proper lighting in bathrooms and bedrooms, which can be very uncomfortable for guests. With an adequate lighting, the guest experience should be enhanced.
- Flavorful Dishes
Depending on the hotel’s theme, the food and beverages served in a hotel vary. However, whether it’s a 5-star hotel or a typical guesthouse, basic offerings like a hot cup of coffee adds to a guest experience. Well, access to convenient, tasty, and affordable meals is everything. They’re not just a plus. Rather, they are considered a must!
First impressions last. Upon entering a hotel room, the smell makes a pretty big impact on a traveler. More often than not, guests are very sensitive to signature fragrances of hotels as it gives them the perception of quality and cleanliness.
- Phone Answering Services
Hotels often follow a strict standard of answering the phone in three rings. Sad to say, that is not applicable in all situations. No matter what sort of hotel it is, there should be a qualified agent who will efficiently attend to the concerns and questions of the guests.
- Convenient Check-In and Check-Out
Thanks to technology, the check-in and check-out processes of hotels have become more personalized and quick. Though these services are very exciting, it is important that they don’t forget about the things that make a guest want to stay. Once they step into the premises of the hotel, they should know where to go first, and so on.
Luckily, all these basic services are offered at Cuixmala. Thus, you need not to search further.