What does CUIXMALA mean?
“The soul’s resting place”
Why stay at CUIXMALA?
Whether you are planning on a jungle adventure or simply relaxing at the beach, Cuixmala offers a broad variety of activities that will undoubtedly provide an unforgettable experience for you and your loved ones.
What can I do in CUIXMALA?
Cuixmala is about enjoying the tranquility that nature provides. An opportunity to do as much or as little possible each day – horseback riding, boating/fishing, lagoon tours, hikes, walk/run trails, biking, tennis, surfing, bird watching, cow milking, exotic animal sanctuary, and an on-site turtle release program. Our Guests are allowed to freely drive through the property, however, are advised to stay on the main paths and at no point get out of the car in our exotic animal reserve. There are many biking, hiking and jogging paths for guests to enjoy and our Guest Relations team will be happy to provide all information.
How many Restaurants are in CUIXMALA?
We have two restaurants on the property – Casa Gomez at the Casitas and Casa Cuixmala. When there is occupation at both our Casitas and Bungalows/Suites, we are happy to take your reservation for either restaurant. You can also enjoy full service dining at our secluded beach, Playa Caleta Blanca, just 25 min away from CUIXMALA.
What kind of gastronomy does CUIXMALA offer?
All food at Cuixmala is prepared with the freshest and finest ingredients, with around 80% coming from our own organic + biodynamic farms. Dining varies from internationally inspired fine dining on the spacious ocean view terrace or in the grand dining room of Casa Cuixmala, to family style meals in the Villas prepared by a personal cook or traditional Mexican food dining at Casa Gomez. Cuixmala also offers unique and memorable dining experiences from lunchtime picnics at Caleta Blanca with freshly grilled seafood, to relaxing picnics at our organic farm- the ‘hortalizas’ or a romantic beach bonfire dinner, on Playa Cuixmala.
Do you have a Fitness Center?
Currently we do not have a Fitness Center. However, CUIXMALA offers various trekking and jogging rails, horseback riding, yoga and you can enjoy the property by bicycle as well. We also have a spacious yoga studio made solely out of bamboo that enjoys stunning sunset views over the property and the Pacific Ocean. Use of the yoga studio is by reservation only, or by booking a yoga, sound healing or meditation session with a private instructor.
Is Room Service available?
Cuixmala’s restaurants are open for full service, including room service, from 8am to 11pm. 24 hour room service is not available, however our kitchens will be happy to help prepare anything guests desire in advance, for perhaps a late night snack or early morning outing.
What is the nature of the beach?
Costa Alegre is known for its beautiful, long beaches. However, due to heavy shore-break and powerful currents , swimming is prohibited on our main beach, Playa Cuixmala. Fortunately, you are most welcome to swim in our secluded and calm beach at Playa Caleta Blanca, or at the more ruggedly beautiful Playa Escondida.
Can I use the Pool of Casa CUIXMALA?
Each accommodation area within Cuixmala has its own designated pool facility. The Casa Cuixmala pool is reserved for use of guests staying in the Suites and Bungalows. Guests of the Casitas have exclusive access to the casitas’ area pool and of course each Villa has its own completely private pool.
At what time is the check-in / check-out?
Check-in is 3:00 pm
Check-out is 12:00 pm
Can I book CUIXMALA for an event?
Cuixmala is a perfect venue for any event. The vast property, luxurious accommodations and facilities offer endless possibilities. Beach set-ups, Mariachi bands, entertainers and fireworks are just a few of the offerings that Cuixmala can organize for private events.
SAFETY/MEDICAL
Can I drink the tap water in CUIXMALA?
Our drinking water is drawn from deep wells on CUIXMALA’s property and is filtered at our own pumping station. It is regularly tested and is rated at the highest standards of purity and perfectly safe to drink.
Is it safe to be out in the wilderness at CUIXMALA?
The flora and fauna of Cuixmala is friendly and perfectly harmless when respected. We ask that guests do not to get too close to the larger animals they encounter and to never try petting them nor feeding them.
Do you offer medical assistance in case of emergency?
Yes, Careyes Medical Clinic and is located 20 minutes off property. The closest Hospital is in Manzanillo.
Is there criminal activity around Cuixmala?
The Costa Alegre is one of the least dangerous areas of Mexico and is considered perfectly safe to travel to. For added peace of mind Cuixmala has 24hr private security.
TRANSPORT
How do I get to CUIXMALA?
CUIXMALA is located on Mexico’s breathtaking Pacific Coast, in the state of Jalisco. The two closest airports are Manzanillo(ZLO) 1.5 hours by car from Cuixmala, and Puerto Vallarta(PVR) 3 hours by car from Cuixmala.
GETTING THERE AND AROUND
Km. 43.8 Carretera Melaque – Puerto Vallarta (Federal Road 200)
La Huerta – Jalisco – 48850 – Mexico
Flights:
Manzanillo International Airport (ZLO) is located 20 minutes from Manzanillo on the way to the property and guests do not pass the city on their way to Cuixmala. The Airport can be reached by direct flights from Los Angeles (LAX) and Houston Intercontinental (IAH) airports. Puerto Vallarta International Airport (PVR) can be reached from many major U.S. cities.
By car:
1.5 hours north of Manzanillo Airport.
2.5 – 3 hours south of Puerto Vallarta Airport.
Which is the closest airport?
The closest airport is Manzanillo it is only a 1.5 hour drive.
How do I move around CUIXMALA?
Having a car at Cuixmala is essential because of the great distances between locations, whether you’re traveling from the Casitas to the Turtle Station & Hatchery (Casa Rio) or from your villa to our gorgeous Caleta Blanca beach. You are welcome to rent a car here at Cuixmala or if you’re renting a car at the airport, be sure to choose one that can comfortably navigate dirt roads.
What kind of rental cars does CUIXMALA offer?
Currently the CUIXMALA fleet for rent consists of 3 Jeeps, 3 Suburbans and 3 Toyota RAV4. Chauffeured transportation is also available upon request.
BOOKING & CANCELATION
How can I book my stay at CUIXMALA?
Our reservation team will happily assist you in booking your stay in CUIXMALA. You can reach out to our team via email or call directly. A 100% deposit is required to confirm your reservation and can be paid by bank transfer or credit card and the prices are subject to 16% VAT and 3% room tax.
Are there any special offers or packages?
You will find our current packages under the exclusive offers tab in the site menu. We can also offer individually arranged packages, whether you are a family, adventurous, sportive or laid back, we will always find the perfect arrangement for you. Contact us at reservations@cuixmala.com
Where do I find the best rates and offers?
The best rates and offers will always be found by contacting reservations directly, via phone or email.
Are the rates per person or per room?
All prices, unless stated otherwise, are on a per-room-basis.
Which credit cards are accepted?
We accept credit cards from MasterCard, Visa and American Express.
Which online payment methods do you offer?
You can pay via credit card or wire transfer.
Why should I give my credit card number?
To guarantee your reservation, the hotel systematically requires a credit card. We guarantee optimal protection and security of your credit card information.
What is the Cancellation Policy?
- Summer Season (May 1st – October 31st) 100% payment due 45 days before arrival. Cancellations within 45 days of arrival, apply 100% charge.
- High Season (January 11th – April 30th an November 01st – December 19th) 100% payment 60 days before arrival. Cancellations within 60 days of arrival, apply 100% charge.
- Holiday Season (December 20th – January 10th) 100% Payment at time of booking. Cancellations, No Shows and Early Departures, 100% payment charge.
PAYMENT
How do I settle my Bill at the end of my stay?
You will not be presented with a bill or check at any time during your stay, unless requested. Charges are automatically billed to your account and a preliminary copy of your account will be delivered to your room the evening before your scheduled departure. Should you have any questions or special billing instructions, please notify Guest Relations or the Front Desk team.
Can I be charged in a foreign currency?
Yes, in Cuixmala we can charge in Mexican Pesos and US Dollars.